ComplainHero — Complaint Tutorial — Mobile(Phone) — English

ComplainHero | 投訴英雄
3 min readOct 29, 2020

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Thank you for complaining on ComplainHero (www.complainhero.com)! There are four advantages of using ComplainHero, which are convenient, free, free, and effective. For the convenience of users who complain for the first time, we have specially prepared the following complaint instructions. The time required for the entire process depends on the level of details of your complaint. As you can see, you use the same procedure to complain about all merchants, so there is no need to find the complaint channel every time in the future. We look forward to your first complaint!

1) Open the Chrome browser and use Google search to search for “complainhero” or “投訴英雄”.

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tutor_mobile_en_1.png

2) Click on the www.complainhero.com link.

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tutor_mobile_en_2.png

3) Click the “Complain Now” button at the top of the page.

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tutor_mobile_en_3.png

4) In the first row of the complaint form, fill in the name of the merchant you want to complain about, and remember to write the full name.

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tutor_mobile_en_4.png

5) Click the input field in the next row to fill in the location of the merchant. Here you can fill in the shopping mall where the merchant is located or the street nearby.

6) Select the date and approximate time of the incident.

7) Provide details of your complaint including what you consider is the problem.

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tutor_mobile_en_567.png

8) Upload pictures or even take pictures on the spot if necessary.

9) Provide improvement suggestions to merchants and your expectations of merchants.

10) Finally fill in your contact email.

11) Click the “Submit” button to file your complaint.

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tutor_mobile_en_891011.png

That’s it. Is it not convenient and simple? Now click https://www.complainhero.net/action/ to make your improvement suggestions! Because we will communicate merchant feedback to users via email, please check your email from time to time. Let us thank you in advance for becoming a complaint hero, because everyone will benefit from improved merchants! So remember www.complainhero.com!

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ComplainHero | 投訴英雄
ComplainHero | 投訴英雄

Written by ComplainHero | 投訴英雄

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《投訴英雄》是一個香港消費者可以免費使用的消費投訴工具。我們的使命是通過所得的投訴和建議,讓商戶私下了解自己不足之處而加以改善。 現在消費者可方便地和輕鬆地投訴全港商戶. 公司。 商戶改善了大家受惠。快進來成為投訴英雄吧! www.complainhero.com

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